How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Parent University / Universidad de Padres
How do I log in with a Super Secret Code?
Where do I get a username and password?
How do I get started with the apps?
How do I use the game boards?
Which content should I download first?
See all 11 articles
Universidad de Padres - En español
¿Cómo inicio sesión con un Código Súper Secreto?
¿Cómo obtengo la aplicación?
¿Dónde obtengo un nombre de usuario y una contraseña?
¿Cómo puedo tener acceso a Footsteps2Brilliance?
¿Necesito un plan de datos para usar Footsteps2Brilliance en un teléfono inteligente o tableta?
See all 14 articles
Getting Started for Educators
Getting Started for Teachers and Admins
How to print parent letters
Innovation Zone Spring 2020 Writing Challenge
How do I print student login cards?
Where do I find my students' Super Secret Codes?
Where do I find my username and password?
See all 18 articles
Getting Started with Footsteps2Brilliance
Do I need a data plan to access Footsteps2Brilliance on a smartphone or tablet?
How do I change the language from English to Spanish?
I forgot my password or my child's Super Secret Code
Devices and Technical Setup
Setting Up a Device and Managing Media
How do I get Footsteps2Brilliance set up on a tablet or smartphone?
Do I need Flash to use Footsteps2Brilliance on a computer?
How do I access Footsteps2Brilliance on a computer?
How do I download books onto my tablet or smartphone?
What are the system requirements for Footsteps2Brilliance?
See all 10 articles
Internet and Wi-Fi Connectivity
Do I need a data plan to use Footsteps2Brilliance on a smartphone or tablet?
Why is my progress missing when I go to school or come home?
How do I get Adobe Flash Player to work in Chrome for Footsteps2Brilliance?
How can I keep my students from exiting the Footsteps2Brilliance app?
Why is my new student getting the "Whoops!" message when logging on to a device?
Why am I seeing a white screen on my Android device?
System Requirements and Device Recommendations
Recommended Tablets under $300
Maintaining Users and Class Rosters
Preparing for next school year: 2019-2020
Single Sign On
Using Classlink for Single Sign On
Classroom Teacher Reports
How do I run a Classroom Overview Report?
How do I run an Student Overview Report?
How do I find my students' Create-A-Book and My Journal in reports?
School Administrator Reports
How do I run a School Overview Report?
District Administrator Reports
How do I run a District Overview Report?
How do I run a report to see students in multiple classes and schools?
Adding and Editing Users
Admin Tools: How do I merge duplicate student accounts?
Admin Tools: How do I add a teacher to my district?
Admin Tools: How do I add a student to my district?
Admin Tools: How to I create a class for a teacher?
Adding and Editing Schools
Admin Tools: How do I add a school to my district?
Setting Up Parent Registration Web site
What are the specs for customizing the Parent Registration web site?
Using the Footsteps2Brilliance Help Page
How to Submit a Help Ticket
How do I submit a request for help?
¿Cómo envío una solicitud de ayuda?
Clever Kids University
Clever Kids University: Pre-Reader
What is Clever Kids University: Pre-Reader?
How is the curriculum in Clever Kids University: Pre-Reader sequenced?
Can my students work on the letters in Clever Kids University: Pre-Reader in an order other than A to Z?
How can I best integrate Clever Kids University: Pre-Reader into my classroom?
Which resources can I use to support classroom phonics instruction?
Virtual Summer School
Pre-K Virtual Summer School Weekly Lessons
Grade 1 Virtual Summer School Weekly Lessons
Help Desk Software