Troubleshooting

How do I get Adobe Flash Player to work in Chrome for Footsteps2Brilliance?
When you are using Google Chrome, Footsteps2Brilliance will show the following message if Adobe Flash is not installed or if Chrome is not set up to allow s...
Mon, 10 Apr, 2017 at 10:54 AM
How can I keep my students from exiting the Footsteps2Brilliance app?
To set up Footsteps2Brilliance so that your child(ren) cannot exit the app until you are ready, use the built-in features on your mobile device. For an ...
Tue, 20 Mar, 2018 at 11:55 AM
Why is my new student getting the "Whoops!" message when logging on to a device?
If your student sees the "Whoops!" message when logging on to a device for the first time, this may be due to the fact that the student's acc...
Thu, 15 Mar, 2018 at 1:12 PM
Why am I seeing a white screen on my Android device?
When first running the app you will be prompted to allow the F2B app to access photos, media, and files on your device. In order for the app to fun...
Fri, 27 Mar, 2020 at 1:37 PM